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Faq's

Asked Questions

  • 01

    How much does courier service cost?

    The cost of courier service depends on factors such as distance, time, size, weight and speed. This flexible pricing model offers cost advantages over standard delivery prices.

    Where standard delivery providers set firm costs for all deliveries, we use a flexible pricing model for our courier services. You'll find opportunities to save by choosing a lower-cost delivery option when possible. For instance, our flexible pricing model allows us to charge less for large deliveries, while a standard provider would charge you their normal flat rate.

  • 02

    How can I track my package?
    We recognize the importance of order tracking in today's logistics industry. Customer satisfaction is one of your top priorities, so you want to make sure their orders arrive on time consistently. You can track your veloxtrack deliveries from our homepage portal. We provide accurate order tracking information so that you can see where each order stands and update our customers accordingly.
  • 03

    How do I get started with Veloxtrack?
    Veloxtrack innovative logistics solutions will accelerate delivery times to boost efficiency and customer satisfaction. You can begin using our courier services by contacting our representative or requesting a quote.
  • 04

    What is the delivery time?
    This depends on the destination of the package, We offer a rush service where a courier will pick up and deliver your package directly with no stops in between; which is usually delivered in 1 hour. Other courier services we offer include a 5 hour delivery and a same day delivery, which would deliver your package before the end of business day. Contact us for more details regarding the types of services we provide.

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